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Purchasing and ordering

All prices specified on this website are in $USD (United States Dollars)


Online payment can be made via credit card and PayPal. We do not accept Diners Club, wire transfers, money orders, checks, cash, or Smart Cards.


IMPORTANT: consider our MAP Policy for advertised prices. 

Pricing and sales tax

We are not obliged by any law to charge sales tax, so we do not charge sales tax for any customer in any state of the USA. 


Canadian customers are responsible for any duties and tax based upon Canadian law. Atdec will not charge any fees during the check out process and it is the responsibility of Canadian customers to pay them upon the product delivery.

All prices on Atdec.com are listed in U.S. dollars. Atdec does not price-match with other retailers (including those who sell our products on their web site). We do, however, consistently work toward maintaining competitive prices on everything we produce and sell. We do not charge surcharges or additional fees on any of our products. Items in your Shopping Cart will always reflect the most recent price displayed on the item's product detail page. This price will never differ from the price shown for the item when you first placed it in your cart.

Discounts

Discounts are limited-time offers and may expire. This may also be affected by product availability. 

Failed payment authorisation

To protect your security and privacy, your bank cannot provide Atdec with information about why your payment was declined. Because of this, you need to contact your bank directly to solve most payment issues.

Telephone orders

Our customer service team is available during business hours for consultation. 


Our contact details


Back orders

We do not process back orders for transactions made online. If an item is out of stock it will be noted as such on the product page. 


In the rare event that you have successfully ordered and paid for an Atdec product that is out of stock, we will notify you as soon as possible to discuss options. Out of stock orders will be otherwise be cancelled and your credit card will be refunded.

Questions? Let us help.

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8.30am to 5:30pm, PST 888 303 4252
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